Open laptop displaying graphs on a desk with a plant, water bottle, and pen holder, all against the backdrop of a Melbourne Web Design office setup.

November 30, 2023

/ John Dwyer

How to Add an Administrator to Your WordPress Website


Adding users to your WordPress site is a straightforward process. This guide will take you through each step for adding administrators and other types of users, explain the different user roles and their use cases, and also cover WooCommerce and membership site roles. Table of Contents User Roles and Their Use Cases Administrator: Full access…

A laptop showcases a webpage filled with customer reviews and star ratings, hinting at expert Melbourne web design. In front, a closed business card holder labeled whiteboard adds a touch of professionalism.

October 14, 2023

/ John Dwyer

Mastering the Art of Responding to Customer Reviews


Table of Contents Introduction Why Timely Responses Matter Crafting a Review Response Strategy Handling Negative Reviews with Finesse Acknowledging Positive Reviews Addressing Neutral Reviews Leveraging Technology Conclusion FAQs Introduction We can’t emphasise enough the importance of addressing customer reviews. Why? Because customer reviews wield a significant influence on consumer buying decisions. In a market where…

A smartphone displaying a Melbourne web design website stands on a desk next to a computer screen with lines of code, reminiscent of a café serving up creativity and smashed avo delights.

May 10, 2023

/ John Dwyer

The Importance of HTML, CSS, and PHP in WordPress Development


Table of Contents Introduction When you’re building or managing a WordPress website, it’s essential to understand the technologies that power it. In this article, we will explore HTML, CSS, and PHP, and how they affect WordPress websites. By the end, you’ll have a better understanding of these technologies and their role in creating and maintaining…

A tablet showcasing a Melbourne web design wireframe sits alongside a potted plant and a coffee mug on the white desk, evoking the vibe of enjoying smashed avo in a creative workspace.

May 10, 2023

/ John Dwyer

How Important is Responsive Website Design?


Introduction In today’s digital world, having a website that can be accessed and viewed seamlessly across different devices is crucial. With the increasing use of smartphones and tablets, it’s more important than ever to ensure your website is designed to provide an optimal user experience regardless of the device being used. That’s where responsive design…

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