Minor project · ASP Components
Backorder visibility from the ERP for ASP Components
Tell customers a part is on backorder before they pay, not after
What we did
ASP Components syncs stock from MYOB Advanced into WooCommerce. When a part went onto backorder in the ERP, the website kept selling it like it was on the shelf, and the first a customer heard about the wait was after paying.
What we did
Read the flag the ERP already holds. The build reads a MYOB-synced attribute rather than inventing a second source of stock truth. When the ERP says backorder, the website says backorder, automatically.
Say it everywhere the customer looks. A badge on product pages and category listings, the backorder state carried into the cart and through checkout, so the customer knows what they are ordering before they pay.
Say it again in writing. Custom order confirmation and notification emails that state the backorder plainly, which is the difference between a customer who planned for the wait and a support ticket.
The result is fewer surprised customers and fewer phone calls asking where an order is, with stock truth still living in exactly one place.
The numbers
Results
- Where it shows
- Product to checkout
- Emails
- Custom confirmations
Badge on product and archive pages, with the backorder state carried through cart and checkout.
Order confirmation and notification emails state the backorder plainly, so nobody is surprised later.
Numbers come from the client's own platform reporting. Where attribution is shared or partial, the note under the figure says so.
Want the detail behind this one?
Book a call and we will walk you through how we approached it and what it returned for the client. We will also tell you honestly whether your problem looks like one we can solve.
Most clients sit between $1,800 and $5,000 a month, month to month. Fixed-price projects are quoted up front.
Talk to us
Book your discovery call
Pick a time that suits you and we will have a straight conversation about where your business is at and whether we can help. No obligation, no pitch.
- No obligation A straight chat about where your business is at. No pitch deck, no pressure to sign anything.
- Fifteen focused minutes We keep it tight and respect your time, so you get value even from a short call.
- Clear next steps You leave with at least one practical idea you can act on, whether or not we work together.
Your consultation will be with
A quick heads-up
We use privacy-friendly analytics to see how people enjoy the site. We don't track who you are or your identity. Privacy Policy